Understanding the CCI CARE.COM Charge


When you review your bank statement and come across a charge labeled “CCI CARE.COM,” it’s natural to wonder what it represents. This article aims to clarify what the CCI CARE.COM charge entails, why it appears on your statement, and what actions you may need to take regarding it.

What Does “CCI CARE.COM” Stand for?

The term “CCI CARE.COM” typically refers to a financial transaction related to services provided by Care.com. Care.com is a well-known platform that connects families with caregivers, including childcare providers, tutors, senior caregivers, and pet sitters. The company facilitates transactions between users and charges fees for its services, which are often listed on bank statements with descriptors like “CCI CARE.COM.”

Why Is There a Charge from CCI CARE.COM on Your Bank Statement?

If you see a charge from CCI CARE.COM on your bank statement, it likely indicates that you or someone in your household has used CARICOM’s services recently. Common reasons for such charges include:

  • Subscription Fees: Care.com offers subscription plans for users who want to access premium features or contact caregivers directly. These fees are billed periodically and appear as CCI CARE.COM charges on bank statements.
  • Transaction Fees: When transactions occur on the platform, such as payments to caregivers or service providers, Care.com may deduct transaction fees. These fees contribute to the CCI CARE.COM charges reflected in your banking records.
  • Background Check Fees: Care.com offers background check services for caregivers, which require payment. Charges for these services also appear on bank statements under CCI CARE.COM.

How to Identify the Specific Charge?

To identify the specific reason for the CCI CARE.COM charge on your statement, consider the following steps:

  1. Check Your Care.com Account: Log in to your Care.com account and review recent transactions or billing history. This will provide details on any recent charges and their purposes.
  2. Review Transaction Details: If you’re unsure about a particular charge, look for additional details provided alongside the CCI CARE.COM descriptor on your bank statement. Often, these details include transaction dates, amounts, and sometimes brief descriptions that can clarify the nature of the charge.
  3. Contact Care.com Customer Support: If you still have questions or concerns after reviewing your account and statement, contact CARICOM’s customer support. They can provide specific information regarding charges and help resolve any billing discrepancies.

What to Do If You Don’t Recognize the Charge

If you encounter a CCI CARE.COM charge that you don’t recognize or believe to be incorrect, take the following actions:

  • Verify with Family Members: Check with other members of your household who may have used Care.com services. Sometimes, charges can be associated with accounts shared among family members.
  • Monitor Your Account: Regularly monitor your bank statements for any unauthorized charges. Report any discrepancies to your bank promptly to prevent potential fraud.
  • Dispute the Charge: If you determine that the charge is unauthorized or incorrect, contact your bank to dispute the transaction. Provide any documentation or evidence that supports your claim.


Understanding the CCI CARE.COM charge on your bank statement involves recognizing it as a fee related to services provided by Care.com. By reviewing your Care.com account details, transaction history, and contacting customer support if needed, you can clarify the nature of the charge and take appropriate actions. Stay vigilant in monitoring your financial transactions to ensure accuracy and security.

In summary, the CCI CARE.COM charge on your bank statement is typically associated with fees for Care.com services such as subscriptions, transactions, or background checks. By being aware of these charges and verifying their legitimacy through your Care.com account and bank statements, you can manage your finances effectively and confidently.

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